Privacy Policy
Privacy Policy – Sportees
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer.
1. Introduction
This Privacy Policy describes how Sportees (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit, make a purchase, or interact with sportees.com (the “Site”).
By using our Site or Services, you agree to the collection and use of your data as described below. If you do not agree, please stop using the Site.
2. Updates to This Policy
We may update this Policy from time to time to reflect changes in our operations or applicable laws. The latest version will always be posted on this page with an updated date.
3. What We Collect
In the past 12 months, Sportees has collected personal information from several sources, including:
- Information you provide directly: your name, address, phone number, email, order details, payment info, account credentials, and messages sent to our support team.
- Usage data: automatically collected via cookies and similar technologies — including IP address, browser type, device info, and browsing activity.
- Third-party data: from partners such as Shopify, payment gateways, fulfillment providers, and advertising platforms.
4. How We Use Your Information
- Order fulfillment: process payments, ship products, manage returns, and maintain your account.
- Marketing and promotions: send you updates, offers, and product recommendations.
- Security and fraud prevention: detect and prevent suspicious or unlawful activity.
- Customer support and service improvement: respond to inquiries and optimize your experience.
5. Cookies
We use cookies to remember your preferences, analyze traffic, and show relevant ads.
You can disable cookies in your browser, but some features may not work properly.
Our Site recognizes the Global Privacy Control (GPC) signal, allowing you to automatically opt out of certain data sharing for advertising purposes.
6. Sharing Personal Information
We may share your information only when necessary, including:
- With service providers (IT, payment, fulfillment, marketing, support).
- With business or advertising partners.
- When legally required or with your explicit consent.
- In corporate transactions (such as mergers or acquisitions).
We do not sell or share sensitive personal information without your consent.
7. Children’s Data
Our Site is not intended for children, and we do not knowingly collect data from anyone under 16.
8. Security and Data Retention
We use appropriate technical and organizational measures to protect your information, but no system is completely secure.
Your data is retained as long as necessary to operate our business, comply with laws, or resolve disputes.
9. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data.
- Receive or transfer a copy of your data.
- Opt out of data sharing for advertising or sale purposes.
- Withdraw consent at any time.
- Submit a complaint or appeal if a request is denied.
You can exercise your rights by contacting us through the email listed on our Site. We may verify your identity before processing your request.
10. Complaints
If you are not satisfied with how Sportees handles your data, please contact us directly. Depending on your location, you may also file a complaint with your local data protection authority.
11. International Users
Your information may be processed or stored outside your home country, including in the United States.
Sportees follows standard data transfer mechanisms such as the EU Standard Contractual Clauses (SCCs) to ensure your data remains protected.